Shipping policy
Every Reegards order ships free and tracked to addresses in the United States. Here is what to expect between checkout and your doorstep.
At a glance
| Delivery area | United States |
|---|---|
| Shipping cost | Free tracked shipping on every order, no minimum order value |
| Processing time | 1-2 business days (Monday to Friday, excluding public holidays) |
| Order cut-off | 4:00 PM US Eastern Time (ET), Monday to Friday, excluding public holidays |
| Transit time | 5-8 business days after dispatch |
| Estimated total | Most orders arrive within 6-10 business days |
| Shipped by | Our fulfillment partner, with an established carrier |
| Tracking | Tracking number by email as soon as your order ships |
| Changes and cancellations | Within 24 hours of placing your order, as long as it has not shipped yet |
1. Delivery area
We currently ship to addresses within the United States only. Checkout accepts US delivery addresses only.
2. Order processing
- We process orders Monday to Friday, excluding public holidays.
- Preparing your order and handing it over to the carrier usually takes 1-2 business days.
- Order cut-off is 4:00 PM US Eastern Time (ET), Monday to Friday, excluding public holidays. Orders placed at or after the cut-off, on weekends or on public holidays start processing on the next business day.
3. Delivery times
- Processing: 1-2 business days.
- Transit time after dispatch: 5-8 business days.
- Estimated total: most orders arrive within 6-10 business days.
Delivery times are estimates, not guaranteed delivery dates. Delays caused by weather, carrier disruptions, peak seasons or other events outside our control can occur. If we become aware of a delay, we will let you know by email.
4. Shipping costs
Shipping is free for every order within the United States, with no minimum order value. The total you see at checkout, including any applicable sales tax, is the total you pay for your order.
5. Carriers
Your order is shipped by our fulfillment partner with an established carrier. Your shipping confirmation email tells you which carrier is delivering your parcel.
6. Shipping confirmation and tracking
As soon as your order has been dispatched, you receive an email with your individual tracking number. The first tracking update can take up to 24 hours to appear. You can also follow your parcel on our Track Your Order page.
7. Delivery address
Please check your delivery address carefully before placing your order. If you notice a mistake, contact us within 24 hours of placing your order and we will correct it as long as the order has not shipped yet. We cannot be held responsible for parcels that cannot be delivered because of an incomplete or incorrect address. We are happy to help arrange a new delivery; in that case, the cost of re-shipping is charged to you.
8. Orders in more than one parcel
If your order contains several items, it may occasionally arrive in more than one parcel, for example because of different package sizes. This does not add any shipping cost for you. You receive a separate tracking number for every parcel.
9. Unclaimed, lost or missing parcels
- Unclaimed parcels: if a parcel is not collected and is returned, we contact you by email. On request, we reship it (re-shipping costs may apply) or refund the value of the goods.
- Lost in transit: if your tracking shows no progress for an extended period, please contact us. We open a claim with the carrier and send a replacement or issue a full refund.
- Shown as delivered but not received: please check around your property, with neighbors and with your local post office first, as parcels are sometimes left in a safe place. If you still cannot find it, contact us and we will open an investigation with the carrier and keep you updated.
10. Damaged parcels
If your parcel arrives damaged or an item is defective or incorrect, please contact us as soon as possible, ideally within 48 hours of noticing the issue, and send us photos of the item and its packaging. It is a request, not a deadline: a later report does not limit your rights. We replace the item or refund you in full and cover the return shipping costs. Details are in our Returns & Refunds Policy.
11. Order changes and cancellations
You can cancel or change your order within 24 hours of placing it, as long as it has not shipped yet. Email info@reegards.com with your order number. Once your order has shipped, you can return it under our 30-day return policy.
12. Questions about shipping
Company: Booy & beyond
Address: Rendementsweg 20-a, 3641 SL Mijdrecht, the Netherlands
Chamber of Commerce (KvK) number: 80953220
Store: Reegards (reegards.com)
Email: info@reegards.com
Phone: +1 (218) 571-6611
Customer service: Monday to Friday, 9:00 AM to 3:00 PM US Eastern Time (ET). We usually reply within 1-2 business days.
Last updated: September 2026. We may update this Shipping Policy when necessary. The current version is always available on this page.